In the Insurance industry, those who make it easiest to discover, price and purchase their insurance products have a competitive advantage. For mutual providers, the same applies to supporting Independent Partner Agencies – who will naturally sell more product of the mutual providers who best help them in acquiring and servicing policyholders.

An effective Enterprise Content Management (ECM) strategy can pay for itself rapidly, by producing real returns in the areas of Claims Processing, Agent and Customer Support and Enrollment, and general business operations. Our customers have realized many benefits, including:

• Increased Agent and Policyholder Satisfaction and Competitive Advantage
• Reduced policy document production and archival costs
• Elimination of long-term mailing costs
• Leveraged legacy investments by extending business systems directly to agents
• Reduced data entry costs through simplified quoting processes
• Significant service time and cost savings through automated document capture, storage, and retrieval

BRT’s Content Management Solutions for Insurance present an open platform for insurance organizations to integrate existing underwriting and financial data systems; and transform cumbersome file handling procedures into simple and familiar online services. We can intelligently connect all of your backoffice applications to every policyholder document with little or no interruption of everyday operations.

Keep What Works Well, and We Will Enhance It

Your current and future data systems investments are protected, and all options remain available. We let you intelligently capture content of any format, from any system or user, and let it to flow to the right people and systems effortlessly. A "content-enabled" community is created where all employees, policyholders, and providers can access relevant documents and value added services at any time, from anywhere.

There is no need to fix everything at once. All of our solution options can be considered independently and in any sequence that fits your plans while mitigating risk. As we've said elsewhere, we’re planning for you to succeed early, and often.

Please, Take a Deeper Look

BRT Electronic Forms (eForms) Solutions — We encourage our clients to eliminate paper wherever feasible to maximize efficiencies. Leveraging industry leading technology, electronic forms can be filled in on-line, feed data to existing systems through XML data streams, and even be legally signed and securely distributed to agents and policyholders while maintaining privacy.

BRT Image Capture Solutions — Paper and image capture will continue to be important in many industries for years to come. We provide solutions from the simple scanning of claims, and policy documents, and correspondence in the mailroom, to complex data extraction and process automation of business/financial documents.

BRT Report Capture (COLD) Solutions — Legacy/related business applications such as ERP, MRP, and BI applications produce many informative reports and transaction registers as printed (fixed) output. We provide solutions that can automatically and transparently capture full content and index information directly from the print stream. The need for print production and image capture, is eliminated for internal records handling or archival, avoiding expensive data entry and physical archive management expenses.

BRT Correspondence / Contract Document Production Solutions — BRT has applied the power of ECM to streamlining the contract and correspondence generation processes. Leveraging pre-defined templates to promote efficiency and consistency of style, users are able to create output quickly. Users can exploit powerful search facilities to locate reusable content, and document changes can be monitored and routed to supervisors for approval prior to final publishing. Legally acceptable electronic signature collection can also be supported.

BRT eMail Management Solutions — Emails and instant messages are now considered bona fide records of business. The pressure to adhere to compliance regulations such as NASD, SEC regulation 17a and Sarbanes-Oxley has increased. Your company needs a cost-effective, automated way to manage email and abide by compliance regulations. We can help you make the grade.

BRT Agent and Customer eBusiness Portal Solutions — Let us build your custom business portal, allowing agents to generate rate quotes, issue policies, collect payments, complete all relevant documents, and get these documents into the policyholder’s hands – all over the Internet, and all in just minutes.

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For Insurance companies, the value of streamlining policy and claims processing through the effective application of ECM applications and Business Process Automation is undisputed. Customer satisfaction, litigation and liability concerns, and regulatory compliance issues can all be addressed with an integrated ECM platform strategy. Allow BRT to help you better under how ECM can help your business.

BRT provides solution consulting, project management and implementation services designed to provide an efficient and easy-to-use web-based content management system. Call BRT at 248-324-9775 and see what we can do for your organization.