Oakland County Michigan is one of the most forward and progressive counties in the entire United States of America. In keeping with this distinction, Oakland County has identified specific eGovernment goals which include transforming cumbersome paperwork into simple and familiar online services across a diverse range of critical government processes, ultimately creating a community in which all residents, businesses, local governments and employees can access relevant government information and value added services at any time from anywhere.

As such, the County wishes to implement an electronic forms submission solution enabling constituents to access the most current version of web based forms, fill forms off-line or on-line, and submit them through the web or manually. The solution will utilize digital signature and postmarks to ensure submissions meet all legal requirements.

Once submitted, electronic forms will be intelligently routed to appropriate back office staff for processing, or integrate with downstream business processes and systems within the county, eliminating labor intensive, time consuming manual processing and data entry.

BRT proposed the combination of EMC Documentum content server and WebTop in conjunction with Adobe forms server to deliver a comprehensive solution. The highlights of this solution are as follows:

• It combined "best of breed" forms management solution with the "best of breed" enterprise content management solution.
• The County’s 864 existing Adobe PDF Forms could be immediately utilized without major conversion expense, and which could be enhanced over time with advanced forms functionality.
• Forms become intelligent documents, retaining the best characteristics of paper documents, such as a familiar look and feel, while adding powerful business logic capabilities, such as data validations and routing instructions.
• On-line or off-line form filling with Adobe Acrobat as a universal client.
• Meets the most demanding compliance requirements, using digital signatures and postmark technology as necessary.
• The Documentum platform could be expanded for future eGovernment initiatives, enabling staff and constituents to collaboratively locate, create, manage, deliver, and archive the content that drives County operations – from documents and discussions to e-mail, web pages, records, and rich media.
• The solution could leverage an EMC storage infrastructure, providing comprehensive end-to-end Information Lifecycle Management (ILM).

BRT provides solution consulting, project management and implementation services designed to provide efficient and easy-to-use web-based eGovernment applications. Call BRT at 248-324-9775 and see what we can do for your municipal organization.